Portfolio Operations Associate

The opportunity

About the role

The Portfolio Operations Associate helps maintain the processes and information that support the day-to-day administration of investment portfolios. The role requires a careful and organised approach to transaction records, reconciliations, operational requests and reporting. Working with colleagues across the business, the associate helps ensure that operational activities are completed consistently, documented properly and escalated when an issue requires further attention.

What you’ll do

• Maintain accurate portfolio, transaction and operational records in accordance with approved internal procedures.
• Assist with daily and periodic reconciliations, investigate discrepancies and follow up on outstanding breaks until they are resolved or appropriately escalated.
• Coordinate routine portfolio administration activities and monitor outstanding operational tasks to support timely completion.
• Collect, validate and organise information used in portfolio statements, client reports and internal management reporting.
• Support the processing and review of operational instructions, ensuring that relevant checks and authorisations are followed.
• Liaise with finance, client experience, investment and compliance colleagues to resolve queries and maintain smooth workflows.
• Keep clear audit trails and supporting documentation for transactions, reconciliations, adjustments and other operational activities.
• Identify recurring issues, control gaps or inefficient processes and suggest practical improvements to accuracy and service delivery.

What we’re looking for

• Degree or diploma in Finance, Accounting, Business Administration, Economics or a related field.
• Previous experience in financial operations, portfolio administration, fund services, banking operations or a comparable administrative role is beneficial.
• Good understanding of reconciliations, transaction records, financial documentation and operational controls.
• Confident user of spreadsheets and standard office applications, with the ability to work accurately with structured data.
• Strong organisational skills and the ability to manage competing tasks, deadlines and follow-ups.
• Clear communication and problem-solving skills, including the confidence to raise discrepancies and seek clarification.
• A dependable, discreet and detail-oriented approach to confidential information and assigned responsibilities.

Working with EliteMill FX

We value thoughtful collaboration, professional integrity, accountability and continuous learning. In this role, you will work with colleagues across relevant functions, contribute to shared standards and help strengthen the quality of our work. We encourage people to raise ideas, ask considered questions and approach responsibilities with care.

In this position, success means: Success in this role is demonstrated through accurate records, timely reconciliations, complete supporting documentation, dependable coordination and early escalation of operational issues.